Elevate Mortgage, operating as Loan Dude (“Elevate Mortgage,” “Loan Dude,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you provide when visiting our website or communicating with us.

This Privacy Policy explains what personal information we collect, how we use it, and how it may be shared.

Information We Collect

When you interact with our website or services, we may collect personal information including:

• Name

• Email address

• Phone number

• Mailing address

• Property information

• Financial or loan-related information

• Information submitted through website forms

• SMS communication data

• Website usage information such as IP address, browser type, and pages visited

Information may be collected when you:

• Submit a form on our website

• Request information about mortgage services

• Apply for a loan

• Schedule a consultation

• Communicate with us via phone, email, or SMS

How Personal Information Is Used

We use the information we collect for purposes including:

• Responding to inquiries

• Providing mortgage consultation and lending services

• Processing mortgage applications

• Communicating about loan status and required documentation

• Sending requested information about mortgage products and services

• Sending marketing communications when consent is provided

• Improving our website and services

• Meeting legal and regulatory obligations

Sharing of Personal Information

We may share personal information when necessary to provide mortgage services, including with:

• Mortgage lenders and investors

• Loan processing and underwriting partners

• Compliance and regulatory authorities

• Technology providers that support our website or communication systems

These parties are only permitted to use personal information as necessary to provide services on our behalf.

We do not sell personal information to third parties.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse.

SMS Communications

If you provide your phone number and opt in, you may receive SMS messages from Elevate Mortgage / Loan Dude related to:

• Appointment reminders

• Loan application updates

• Document reminders

• Customer support communications

• Marketing messages about mortgage services

• Educational information about mortgage programs

Elevate Mortgage / Loan Dude will only send SMS messages to individuals who have explicitly opted in through our website forms or other documented consent methods.

We do not send unsolicited text messages.

SMS Terms of Service

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Elevate Mortgage / Loan Dude.

These messages may include marketing messages as well as service-related communications such as appointment reminders, loan updates, document requests, and customer support notifications.

Messaging frequency may vary.

Message and data rates may apply.

To opt out at any time, text STOP.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message.

After sending STOP, you may receive one final confirmation message confirming that you have been unsubscribed.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Melissa Petersen, Elevate Mortgage / Loan Dude: 916.220.7249 or info@elevatemortgage.com